FAQs - Udinate

Frequently Asked Questions

General

Udinate is an online marketplace specifically designed for the event industry.

No. Both Event organizers and Service providers can create accounts for free.

Service provider

Yes, we do charge a service fee. We charge 5% of the total package fee for each confirmed order.

We will charge 5% of the service package price from the customer to confirm the order. That 5% must be reduced by Service provider from the customer at the final payment. That is how we collect the 5% service commission.

You can directly collect remaining payments from customers.

Event organizer

First inform the service providers and then cancel the event.